Trezor Bridge Troubleshooting

Having issues with Trezor Bridge? Find solutions to common problems and get your Trezor device connected.

Reinstall Bridge Knowledge Base

Common Issues & Solutions

Device Not Detected

If your Trezor device is not being detected by Trezor Suite, try these solutions:

  • Check USB cable connection
  • Try a different USB port
  • Restart Trezor Bridge service
  • Reinstall Trezor Bridge

Connection Problems

If you're experiencing intermittent connection issues:

  • Update USB drivers
  • Check browser permissions
  • Disable conflicting browser extensions
  • Try a different browser

Installation Errors

If you encounter errors during installation:

  • Check system requirements
  • Disable antivirus temporarily
  • Run installer as administrator
  • Download latest version

Step-by-Step Troubleshooting Guide

Follow these steps to resolve common Trezor Bridge issues:

1. Check Basic Connections

Ensure your Trezor device is properly connected via USB cable. Try a different cable and USB port to rule out hardware issues.

2. Verify Trezor Bridge Installation

Check if Trezor Bridge is installed and running. On Windows, look for "Trezor Bridge" in the system tray. On macOS, check in the menu bar.

3. Restart Trezor Bridge Service

Restart the Trezor Bridge service. On Windows, open Services and restart "Trezor Bridge". On macOS, use Activity Monitor to quit and relaunch.

4. Browser Permissions

Ensure your browser has permission to communicate with Trezor Bridge. Check browser settings and allow permissions if prompted.

5. Reinstall Trezor Bridge

If all else fails, completely uninstall Trezor Bridge, restart your computer, and install the latest version from the official website.

Platform-Specific Guides

Windows

Windows-specific troubleshooting steps:

  • Run installer as Administrator
  • Check Windows Defender settings
  • Verify service is running
  • Update USB controllers in Device Manager

macOS

macOS-specific troubleshooting steps:

  • Check Security & Privacy settings
  • Allow Trezor Bridge in Accessibility
  • Verify permissions in System Preferences
  • Check for macOS updates

Linux

Linux-specific troubleshooting steps:

  • Check udev rules installation
  • Verify user is in plugdev group
  • Check permissions on /dev/hidraw*
  • Restart udev service if needed